Before you feel the need to scream out, "Help, help!" you need to have the name and the number of an elevator repair service at the ready. In the event of an equipment malfunction in a building you need to know who to call and also what to do.
Uh oh, the moving equipment you are in is not working properly. What do you do now?
If you are waiting patiently for the moving platform to arrive on your floor and when it does you hear frantic voices and you know that someone or maybe a few people are trapped inside, alert the building manager right away. He will be able to place a call to an elevator repair service company as quickly as possible. Rescuing a scared person who cannot escape from the elevator needs to be a top priority in a situation like this.
The story can be very different if you are riding in the moving platform when it begins to act up. Check to see if the platform has been placed on independent service or if perhaps it was turned off. If there is a stop switch inside the moving cage then check to see whether it has been pushed by mistake or not.
There are other things that you can do on your own before the maintenance company shows up to fix whatever is wrong with the equipment. You can check to see if there are any obstructions in the door tracks or the grooves. Any type of debris can cause a malfunction to occur, be it dirt, salt, pebbles or trash. Be careful though as you do an examination. Use your eyes and not your fingers! Always be as safe as possible!
Elevators are very sensitive to fluctuations in power. If there have been any power outages in the building, even short bursts this could affect the performance of the electronic cage. If you are able to verify if the complex you are in has full use of power or not. If it does not then that could be the reason for the need for elevator repair service. These large moving appliances are even more affected by power issues than are other types of big appliances.
Be as observant as you can be about every detail related to the problem that you are facing. The more you are aware of, the better will you be able to explain the set of circumstances to the building personnel when they arrive. The more you know the better help you will be.
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